Emergency blocked drains
Stay clear of sewage and keep electrics away from standing water; the visit traces whether the blockage is in a fixture line or the sanitary drain.

What this covers
Overflowing toilets, sewage smells, slow fixtures across the house or a surcharge at an inspection opening.
Do this first
- Keep clear of sewage and electrics near standing water.
- Avoid pouring more water into a blocked fitting.
- Note whether multiple fixtures are affected and photograph any overflow if safe.